Before you begin
You need help from an administrator who can invite users in 24SevenOffice. Watchdog must accept the invitation before the connection can be used.Connect in Watchdog
- Ask your administrator to send the invitation described below.
- Find the client ID under Accounting → Manage vouchers in 24SevenOffice. It is the number before
@voucher.24sevenoffice.com: for example,123456@voucher.24sevenoffice.comgives123456. - Open Integrations → 24SevenOffice in Watchdog, add a connection, and enter the client ID.
- Test the connection once Watchdog has accepted the invitation, then save.
For the 24SevenOffice administrator
- Open Administration → User Administration → People.
- Under External users with access packages, select Add.
- Use the email address below, enter a name for the integration user, and add the user with +.
- Select the Integration user package, continue, and complete the invitation.