An alert is a potential discrepancy that requires human review. It is not automatically a confirmed supplier error.
Read the explanation
Open Alerts and select a finding. Start with the plain-language explanation, the affected amount, and the supplier and invoice context.
Verify the evidence
Use the cited invoice, agreement, and price information to confirm that the comparison is based on the correct documents and period. If the invoice is still being assessed, wait for the checks to finish before treating the result as final.
Choose an outcome
- Keep open when more investigation is required.
- Dismiss when the finding is understood and should not be pursued.
- Add to a claim when the finding is valid and ready for supplier follow-up.
The exact actions available depend on your role and the finding’s current state.
Build a claim
A claim groups the findings you want to discuss with a supplier. Review the selected evidence and amounts before using Watchdog to prepare the supplier communication.
Record why a finding was dismissed or included. Clear decisions make later review and supplier conversations much easier.
