| You cannot sign in | Update the AI client and sign in again from its connection settings. Contact support if you are still stuck. |
| Access has expired or been removed | Sign in again. If access is still refused, check your membership and permissions in Watchdog. |
| You cannot make changes | Use the address ending in /mcp, not /readonly. Your organization role must also allow the action. |
| The client finds the wrong organization | Ask it to list your organizations again and use the correct ID. The organization open in your browser is not selected automatically. |
| You are asked to enable multi-factor authentication | Turn on two-step verification for your Watchdog account, then try again. |
| You are asked to wait | Wait for the time Watchdog specifies. Ask the client to send fewer requests at once. |
| Watchdog is temporarily unavailable | Wait a little and try again. If you were waiting for a change to save, check first whether it was saved. |
| Someone else changed the same record | Changes from an AI client aren’t checked against edits made in the meantime: the last save wins. Ask the client to read the record just before changing it. |
| A file link has expired | Request a new link. Check first whether the file was already transferred. |
| The client cannot transfer a file | Upload or download the file in Watchdog instead. |
| An answer seems incomplete | Ask the client to read the remaining pages, or narrow the question to a shorter period or fewer records. |
